The Correct Way to do Professional Phone Greetings

It can be disconcerting for callers to be on hold for a prolonged period without hearing a human voice. They may wonder if their calls are being neglected. By adding a message on hold voice to the audio your callers hear, you can assure them that their call will be handled soon. Your phone system may allow you to add custom on hold voice messages based on the position of the caller in your queue.

The tone of professional phone greetings is the first interaction with the company and needs to be the best. Since your professional greeting speaks a lot about your company, you need to make sure that it is something enjoyable. This guide will provide you with tips that you need to focus on while providing a greeting with a professional voice over artist. 

The main focus of your on-hold messaging is to relay information that would be helpful to people wishing to use your services. Take the opportunity of their wait time to tell callers about your products, be informative and personal. People will hang up if they feel they are getting the hard sell while on hold.

Your phone greetings are as important as your own speech. It is the first thing that your callers hear instead of catching you. Your greetings should be welcoming and warm to make the caller feel relaxed and not nervous while waiting for you to connect with them. 

Does your company have lots of great reviews, or many followers on social media? Use this information to your advantage and tell your callers about it.

Thanking people for holding is a common courtesy, but don’t do it excessively. Mix these in with the messages about your company and the services you offer. 

We hope that these on-hold messaging tips have given you some ideas and inspiration to use for your business.

How to Obtain a Professionally Recorded Voicemail Greeting for your Business

Often times a business needs a professionally recorded voicemail greeting for their customers. A professional voicemail for your business often serves as the first impression your callers get of your company. A professional voicemail message should give callers a sense of who you and make callers feel welcomed. You will want a professional voicemail message that casts the right professional image for your business. While recording a professional voice message, some people get a little nervous and anxious causing the message to sound rushed and unprofessional. A good voicemail message for the clients means that you keep a good impression of your brand. 

If you are thinking of how professional voicemail greetings can help with your business image, then this article will help you with this. 

For a more polished, professional voice message, you may want to hire a good professional voice recording company. Their talented audio engineers will take care of providing this for you. Not only is this simple but you will love the results of it as well. By using a professional, the sound is clearer, crisper as it is recorded in a studio. 

Your script for both on-hold recordings and professional voicemail message will be written by the team so you don’t have to worry about it sounding unprofessional.

With professional voice artists, you also ensure that you and your company have a voicemail that follows professional voicemail format—including necessary instructions for your callers as they leave their message for you.

If you want to ensure that you and your company have truly unique and professional voicemail, it is best to obtain the help of a professional voice artist that specializes in voicemail recording services.