Professional Phone Greetings Transform Customer Experiences

 This blog explores how a professional phone greeting can give customers an improved experience.

Why should a business pay for a professional phone greeting?  This is a great question!  24/7 Customer Service is becoming less of a luxury and more of an expectation in this day and age.  We call a company, and we want answers.

Here are the reasons people are turning to voiceover artists for professional phone greetings:

1.      Professional Image:  When companies want to appear professionally, they refine their system menus, phone greetings, IVR prompts, and directory menus.  Departments can select personalized greetings, messages, or even hold music.

2.      Caller Retention:  Some customers cannot be put on hold.  They don’t have the patience.  If this is your target market, how can you respond?  You can ensure that the call menus are accurate, that wait times are low, that they can leave a message to be called back at a later time, or that the messages on the recorded line are engaging.  You can also use the hold time to broadcast messages regarding additional services (advertisements).

 

The bottom line is that, as much as we hate to do it, sometimes we just have to put people on hold.  It can’t be avoided.  When this happens, you need to be sure that your on-hold recordings are professional and polished. 

 

You can help your customers navigate the confusing world of customer service hotlines by hiring a voiceover artist to record a professional phone greeting.

 

The best part?  Adding a professional touch may help promote word of mouth advertising!  A happy customer is one who makes referrals.

How to Obtain a Professionally Recorded Voicemail Greeting for your Business

Often times a business needs a professionally recorded voicemail greeting for their customers. A professional voicemail for your business often serves as the first impression your callers get of your company. A professional voicemail message should give callers a sense of who you and make callers feel welcomed. You will want a professional voicemail message that casts the right professional image for your business. While recording a professional voice message, some people get a little nervous and anxious causing the message to sound rushed and unprofessional. A good voicemail message for the clients means that you keep a good impression of your brand. 

If you are thinking of how professional voicemail greetings can help with your business image, then this article will help you with this. 

For a more polished, professional voice message, you may want to hire a good professional voice recording company. Their talented audio engineers will take care of providing this for you. Not only is this simple but you will love the results of it as well. By using a professional, the sound is clearer, crisper as it is recorded in a studio. 

Your script for both on-hold recordings and professional voicemail message will be written by the team so you don’t have to worry about it sounding unprofessional.

With professional voice artists, you also ensure that you and your company have a voicemail that follows professional voicemail format—including necessary instructions for your callers as they leave their message for you.

If you want to ensure that you and your company have truly unique and professional voicemail, it is best to obtain the help of a professional voice artist that specializes in voicemail recording services.