Brand endorsement has rendered
a myriad of avenues for businesses to reach and be reached by its prospective
customers. Chatbots, email, and text messaging are some of the most popular approaches
that connect customers to businesses. But did you know the fact that most consumers would choose talking on the phone as their preferred
way of interacting with customer service staff? Customers oftenchoose to hear and interact with a
human voice instead ofcommunicate with email or chatbots.
24/7 customer assistance is relevant but not
always attainable for businesses with limited resources. This is where using On Hold Recordings and an auto attendant comein handy.
If looking into hiring a professional online
voiceover service for your business’ on-hold messaging makes sense, you
will enjoy these two benefits when you sign on that dotted line with a voice
talent company.
Create aProfessional Impact
Visual branding is one
thing, but the devil’s in the details when it comes to voiceover branding in
messages, videos, and more. Audio
branding involves the words, sounds, and tones of voices that represent the
brand in and across various platforms such as phone systems, advertisements,
and on websites. Voice branding can
score additional points with the customer when it helps them find what they
want when approaching your business or organization.
Trust Establishment
The use of a recorded
professional voice brings experience, authority, and sincerity to the recorded
message. This makes your organization
look (and sound) great! You need a
positive, professional tone to represent your brand. When you have that, your customers trust you
more. Trust lends itself to increases in
sales down the line.
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