There are times when you need to record a
good on-hold phone message of your own. For
instance, you might be on a tight deadline and need a message to get across to
customers before a professional recording of the script can be done. A good message
can add a touch of authenticity to your business and add the right value to
your callers as well. Regardless of the reason, the following are some tips to
create a recording that would help your callers and create a good experience
for them during the process.
Create a script:If you think you can record the IVR voice over
without any script, you are mistaken. That means that you need to remember the
script and what you are about to say so that you can sound consistent and
include all the important details at the same time.
Speak clearly: A good voiceover is all about speaking clearly
and communicating all your points effectively. Do not shout and be clear and
loud enough. Avoid speaking in a single tone and create a good tone,so you
sound natural when you speak.
Do the recording right:Though you will likely not have the
high-quality recording provided by a studio, there are few steps you can take to
improve your message. For instance, you should attempt to sound a little
informal and professional depending on the purpose of recording and its
outcome.
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